A man in a suit virtually opening one email in a line of unopened envelopes

How to Turn Leads into Customers

About the Author: Tricia Allenson

A Guide to Effective Lead Nurturing Campaigns

We get it. Your emails are emailing. Your lead magnets are magnet-ing. So why aren’t your clicks converting?

It’s the worst, am I right??!

Yes, I’m right. 

If you’re capturing leads but not converting them, the problem isn’t your lead magnet—it’s your email nurture sequence.

We all want our email subscribers to take action—Book the call! Buy the thing! Or sign up for the offer! DO THE THING! 

Here’s the truth: most people don’t say yes on the first email (or the second… or the third). 

Enter: The Nurture Sequence.

What is a Nurture Sequence?

So glad you asked! 

A nurture sequence is the magical rainbow bridge between someone showing interest in your brand and actually buying from you.

It’s the slow burn. The thoughtful follow-up. The marketing equivalent of the perfectly timed first date follow-up text. Nurture sequences keep the flame alive. 

In short, it nurtures the lead.

This is where you show up consistently in their inbox, giving them real value while subtly positioning your service as the obvious solution. Without sounding like their pushy mother-in-law. Yikes.

Let’s break it down. If you want to run a successful email marketing campaign, you need to understand what a high-performing lead-nurturing email sequence looks like, how to build one, and how to avoid the common pitfalls that kill conversions.

Let’s do this thing 💪

How Does a Nurture Sequence Work?

An email nurture sequence is a series of automated emails sent to leads over time. This proactive strategy builds relationships, educates leads, and ultimately guides them to buy ALL THE THINGS. 

A lead will trigger a nurture sequence by joining your email list, most commonly by sharing their email in exchange for a lead magnet—think a free download, access to a course, a free trial, a free webinar.  

The ultimate goal for your nurture sequence is to warm up cold leads, build trust and brand authority, and guide subscribers through the buyer’s journey. 

Unlike one-off emails, nurture sequences are strategic, timed, and intentional. This strategy is all about building connections and relationships. 

A successful nurture sequence will tap into the emotion of your ideal client and create relationships with your leads by communicating the following: 

  • I see your problem. 
  • I have the solution. 
  • I’ve helped countless people just like you. 
  • I’m here for you—by showing up, adding value, and being tactfully persistent when you don’t click the first time.

What Does a Nurture Sequence Look Like?

A solid nurture sequence can look different depending on your business goals, but most nurture sequences (also called a drip campaign) include:

  • A welcome email that sets the tone
  • Educational content to build authority
  • Testimonials or case studies
  • An introduction to your services
  • A soft call-to-action (CTA)

And if you’re doing it right, it all flows naturally, like a conversation—not a sales pitch.

How Do You Trigger a Nurture Sequence?

Now that you know why you really Really need a nurture sequence, let’s talk about the how.

Your nurture sequence doesn’t just appear in someone’s inbox by magic (though it will absolutely feel that way when it’s working right 🙌). 

A nurture sequence begins with a trigger—an action your subscriber takes that tells your email platform, “Hey, start the sequence!”

Here are some of the most common (and effective) ways to trigger a nurture sequence:

 1. Lead Magnet Opt-In

When someone downloads your freebie—think eBook, checklist, template; any kind of free download—they’re signaling to you that they’re interested. 

Let the sparks fly! This opt-in is your cue to follow up with a sequence that expands on the topic, shares your expertise, and gently introduces your service.

2. Newsletter Sign-Up

If someone joins your list via a general sign-up form, you can still trigger a short nurture sequence to welcome them, let them know what to expect, and share some of your best content up front. 

It’s like giving someone a highlight reel of your brand. Such a great idea, right??!

3. Booked a Call or Discovery Session

This is a big one. If someone schedules time with you, use a nurture sequence to prepare them for the call. Educate them about your process, share testimonials, and eliminate potential objections before you even get on Zoom.

 4. Tag Added or Segment Joined in Your CRM

Most email platforms allow you to trigger sequences when a contact is added to a specific tag or segment. This is super flexible, so use it for new leads, re-engagement campaigns, service interest tags, and more! 

Try This: 

If someone gets tagged as “Social Media Interest,” they can be dropped into a sequence that talks specifically about your Instagram or TikTok strategy services.

5. Purchase Made (or Cart Abandoned)

A purchase confirmation is a great time to continue nurturing. Whether you’re onboarding a new client or upselling an existing one, your post-purchase nurture can reinforce their decision and introduce them to other offers.

And don’t forget about the abandoned cart! If someone bounces before completing their purchase, trigger a nurture sequence that answers FAQs, handles objections, and encourages them to return.

6. Website Page Visited

If your email platform or CRM is connected to your site (think: ActiveCampaign, HubSpot, ConvertKit, etc.), you can set triggers based on page views—like a service page, pricing page, or landing page.

Try This: 

If someone visits your “Work With Me” page twice in one week, trigger a short nurture sequence that says, “Noticed you’re checking out [service name]—here’s what you need to know.”

7. Custom Events (Like RSVP or Quote Requests)

Custom triggers are where things get fun. Did someone RSVP to your webinar? Request a quote? Sign up for a waitlist? Boom! Perfect excuse to nurture.

These are hot leads who are already interested, so use your follow-up sequence to:

  • Deliver what they signed up for
  • Add extra value or resources
  • Guide them toward the next step (booking, buying, or signing on)

A Nurture Sequence Is a Non-Negotiable for Your Business

Would you ask someone to marry you on the first date? (Say no. Please, say no.)

The idea is the same in marketing. Would you ask a brand-new lead to buy a $2,000 offer in your first email? (Again, the correct answer is NO.) 

People need time. Time to know you. Time to trust you. Time to understand how your service solves their very real problem.

Here’s why that matters.

1. It Builds Relationship and Trust

Your nurture sequence is where subscribers learn your brand voice, your values, and the results you deliver. This is prime real estate for making a strong first impression and creating loyalty from day one.

2. It Helps You Stand Out

Let’s be honest—people are flooded with marketing emails. When your emails are actually helpful instead of salesy, you cut through the noise.

3. It Increases Conversions

When people feel seen, understood, and educated, they’re way more likely to buy. A nurture sequence gives them the context they need to feel confident saying “yes.”

4. It Filters Your Audience

Some people will click. Some won’t. Some will read every word. Some will ghost you. That’s okay! 

Your nurture sequence helps you segment who’s actually interested so you can focus your energy on the leads who are most likely to convert.

What About the Follow-Up?

Listen, most people won’t take action the first time you ask. It’s not you. It’s just human behavior.

So follow up, baby! 

A nurture sequence is a follow-up system. It’s not one-and-done—it’s a flow designed to keep you top of mind while leading your subscribers toward a natural decision point. 

And yes, we pinky-promise that follow-up works. 

Have you heard about the marketing rule of 7? Statistically, it takes at least 6–8 touchpoints to turn a lead into a sale. Your nurture sequence is doing that heavy lifting for you—on autopilot.

Here’s the gold standard:

  • If they download your lead magnet? Follow up with value-driven content.
  • If they click on a service link but don’t book? Follow up with a case study.
  • If they go cold? Follow up with a re-engagement tag and fresh messaging.

This is how smart marketers play the long game.

Why So Cold, My Lead?

Let’s talk about un-engaged subscribers. 

Here’s the thing—no matter how strong your content is, you will always have a segment of your list that goes dark.

Don’t ignore them. Your nurture sequence is also your first line of defense against un-engagement. The best way to prevent people from tuning out is to keep your content:

  • Relevant
  • Personal
  • Service-specific

If someone hasn’t opened your last 3–5 emails, you can trigger a re-engagement sequence with fresh subject lines, a quick check-in, or a special offer just for them.

Try This: 

“Hey, we noticed you’ve been quiet… Still interested in [insert your life-changing service]?”

Not everyone who’s quiet is saying no. Sometimes they’re just distracted. A solid nurture system helps you stay top of mind (ahem) without being annoying.

Bonus: pruning your list of truly un-engaged people improves your deliverability and saves you money.

How to Use Service-Specific Education to Segment Like a Pro

If you offer more than one service or product, segmentation is key.

Your nurture sequence should educate subscribers based on what they’re actually interested in. 

That means segmenting your audience based on how they came in, what they clicked on, or which form they filled out.

For example:

  • If someone opts in through a freebie on “Instagram growth,” don’t send them a sequence about email automation.
  • If they signed up for a webinar on “Scaling a Coaching Business,” they probably don’t want an intro offer for VA services.

Use tags, custom fields, and behavior tracking to create nurture sequences that speak directly to their needs. When people feel like you get them, they’re more likely to stay engaged and ultimately convert.

Use service-specific education to send tips, stories, and offers that align with why they joined your list in the first place.

Try This

Include some of the following service-specific educational content:

  • Common myths about your industry (and your service’s unique approach)
  • Quick wins or tips they can apply right away
  • Behind-the-scenes content about how your process works
  • Case studies from clients with similar challenges

Segmented nurture sequences help you speak directly to what your people care about most. The goal is to offer value while softly planting the seed: “This is what I do and here’s how I can help you.”

TL;DR? 

Like any good nurture sequence, WE SEE YOU 😏

Here’s Why You Need a Nurture Sequence

  • It builds relationships, not just transactions.
  • It automates thoughtful follow-up.
  • It keeps you connected with leads who aren’t ready yet.
  • It allows for targeted, service-specific messaging.
  • It helps re-engage the un-engaged without spammy vibes.

In short: a nurture sequence works for you 24/7—keeping leads warm, engaged, and inching closer to that yes.

Need some support?

If you’re still winging it with one-off broadcasts and hoping for the best, it might be time to build a nurture system that actually supports your growth.

Want help creating a nurture sequence that doesn’t feel like a sales trap? Let’s chat. At Limelight, we build email systems that feel human, convert like crazy, and give you your time back.

Book a call with us today!